How it works
1. Sign Up for Free
Sign up to become a PoolUp Driver in minutes.
Sign up to become a PoolUp Driver in minutes.
2. Tell us where you're going
In less than a minute, tell us when and where is your trip
In less than a minute, tell us when and where is your trip
3. PoolUp & Get paid to go home
It's travel day! Show great hospitality and enjoy your PoolUp ride!
It's travel day! Show great hospitality and enjoy your PoolUp ride!
We are building a community of passionate people who enjoys showing great hospitality. Milestones will not go unnoticed and you will always be rewarded for your contributions.
General Driver - FAQ
What is a PoolUp driver?
If you are a regular driver between cities and are interested in making some extra cash, let PoolUp match you with passengers along your route, headed to the same destination city.
PoolUp is here to make your drives between cities more fun and more economical. You can completely cover the cost of gas and more by simply entering your route in the app. Pick a time that works for your schedule, we will match you with relevant riders who are headed the same way. We have set cities that you will see on PoolUp when you enter your origin and destination cities. Passengers will be able to search cities and date to find your ride.
When we match you with passengers, you will be paid out based on the number of seats booked. Keep an eye out in the app, and communicate with passengers that work for your trip. Let us do the work while you drive the route you were planning to travel anyway.
If you are a regular driver between cities and are interested in making some extra cash, let PoolUp match you with passengers along your route, headed to the same destination city.
PoolUp is here to make your drives between cities more fun and more economical. You can completely cover the cost of gas and more by simply entering your route in the app. Pick a time that works for your schedule, we will match you with relevant riders who are headed the same way. We have set cities that you will see on PoolUp when you enter your origin and destination cities. Passengers will be able to search cities and date to find your ride.
When we match you with passengers, you will be paid out based on the number of seats booked. Keep an eye out in the app, and communicate with passengers that work for your trip. Let us do the work while you drive the route you were planning to travel anyway.
Why Drive for PoolUp?
You can completely cover the cost of gas and more by posting your trip and driving with PoolUp
It's Simple - Prior to your trip, simply tell us what time you plan to head to your destination. Passengers who want to travel in the same direction will reach out and book a seat in your car.
No Planning Required - Relevant riders will reach out to you and book your ride. Traditional in-city rideshare companies target drivers who are driving out of their way to earn money. We set up suggested pick up ad drop off locations for each cities so you don't have to go back and forth on logistics.
Get Paid Same Day - Passengers will pay ahead for your ride. Get paid via Venmo immediately after you complete your drive.
It's fun - All passengers are college students so you can make friends and have fun conversations!
You can completely cover the cost of gas and more by posting your trip and driving with PoolUp
It's Simple - Prior to your trip, simply tell us what time you plan to head to your destination. Passengers who want to travel in the same direction will reach out and book a seat in your car.
No Planning Required - Relevant riders will reach out to you and book your ride. Traditional in-city rideshare companies target drivers who are driving out of their way to earn money. We set up suggested pick up ad drop off locations for each cities so you don't have to go back and forth on logistics.
Get Paid Same Day - Passengers will pay ahead for your ride. Get paid via Venmo immediately after you complete your drive.
It's fun - All passengers are college students so you can make friends and have fun conversations!
How much can I make?
Payouts for your ride can fluctuate, depending on how many riders you have, the location you are going to, the day, and the time that you choose to ride.
If you are heading to a location anyway and are interested in renting out one of your seats to earn a little gas money -- you can post your ride on PoolUp. You just enter in the location you are picking up and dropping off from and how many seats you can fill and then your ride will be public to all relevant passengers.
Tip - We are adding this option to our app and it will be available soon.
Payouts for your ride can fluctuate, depending on how many riders you have, the location you are going to, the day, and the time that you choose to ride.
If you are heading to a location anyway and are interested in renting out one of your seats to earn a little gas money -- you can post your ride on PoolUp. You just enter in the location you are picking up and dropping off from and how many seats you can fill and then your ride will be public to all relevant passengers.
Tip - We are adding this option to our app and it will be available soon.
COVID-19 Protocols
Drivers and passengers are expected to wear a mask for the entirety of the trip.
Drivers and passengers are expected to wear a mask for the entirety of the trip.
Always be on time
Ride summary will be available to you once they've paid for your ride on PoolUp. Once you get to the pickup location, please check in with your passengers right away via call/text. Riders are provided with the license plate and made/model of the car you provided when applying for PoolUp. If you need to change out that car - please let us know before you drive. You should also feel free to ask riders to confirm your name, as well as theirs before they enter your vehicle. Please do not pick up passengers in cars that are not registered on PoolUp.
Ride summary will be available to you once they've paid for your ride on PoolUp. Once you get to the pickup location, please check in with your passengers right away via call/text. Riders are provided with the license plate and made/model of the car you provided when applying for PoolUp. If you need to change out that car - please let us know before you drive. You should also feel free to ask riders to confirm your name, as well as theirs before they enter your vehicle. Please do not pick up passengers in cars that are not registered on PoolUp.
Drive safe and without distractions
The safety of our riders and drivers is our top priority, and once the rider is in your vehicle, most of this responsibility will fall on you as the driver. Staying alert, keeping your eyes on the road, and maintaining the posted speed limit is important and all factors into safe driving. We also recommend keeping music at a reasonable level and avoid eating during driving, as both can distract you from the road.
Please also remember that texting while driving is illegal in all of California. Providing a rider with a safe ride allows for a successful rider experience and often will factor into the amount of tip a driver is given as well as the review you receive.
We do not condone the use of ANY device while driving. It should go without saying, but please do not use your device to watch TV, videos, scroll social media, or for any other use. While you may have to use direction-based maps applications - please use this in hands-free mode, mounted, and easily visible.
We reserve the right to remove drivers from the platform without notice if we believe they are materially breaking traffic laws or are otherwise operating their vehicles in an unsafe manner.
The safety of our riders and drivers is our top priority, and once the rider is in your vehicle, most of this responsibility will fall on you as the driver. Staying alert, keeping your eyes on the road, and maintaining the posted speed limit is important and all factors into safe driving. We also recommend keeping music at a reasonable level and avoid eating during driving, as both can distract you from the road.
Please also remember that texting while driving is illegal in all of California. Providing a rider with a safe ride allows for a successful rider experience and often will factor into the amount of tip a driver is given as well as the review you receive.
We do not condone the use of ANY device while driving. It should go without saying, but please do not use your device to watch TV, videos, scroll social media, or for any other use. While you may have to use direction-based maps applications - please use this in hands-free mode, mounted, and easily visible.
We reserve the right to remove drivers from the platform without notice if we believe they are materially breaking traffic laws or are otherwise operating their vehicles in an unsafe manner.
Encourage backseat riders
Consider inviting riders who are traveling solo to sit in the back seat to give everyone some personal space and practice social distancing. This provides riders the space to work, read, and enjoy the ride.
However -- please remember! We never sell the middle seat. On a full car, shared ride, two riders should be in the back, and one should be in the passenger seat. If you cannot accommodate this, please do not accept the ride.
Buckle up
Seatbelt use is required by law for both you and all passengers. Safety is our first priority.
Consider inviting riders who are traveling solo to sit in the back seat to give everyone some personal space and practice social distancing. This provides riders the space to work, read, and enjoy the ride.
However -- please remember! We never sell the middle seat. On a full car, shared ride, two riders should be in the back, and one should be in the passenger seat. If you cannot accommodate this, please do not accept the ride.
Buckle up
Seatbelt use is required by law for both you and all passengers. Safety is our first priority.
Be kind and respectful
As a priority. PoolUp wants to ensure a safe and welcoming community for all riders and drivers with respectful and positive behavior from both sides. Words matter, think before you speak. Take cues from your passenger about whether or not they'd like to have a conversation, listen to music, or ride quietly, uninterrupted. When the rider does want to chat, we kindly suggest that you avoid conversations and topics that may be controversial or offensive in nature.
As a priority. PoolUp wants to ensure a safe and welcoming community for all riders and drivers with respectful and positive behavior from both sides. Words matter, think before you speak. Take cues from your passenger about whether or not they'd like to have a conversation, listen to music, or ride quietly, uninterrupted. When the rider does want to chat, we kindly suggest that you avoid conversations and topics that may be controversial or offensive in nature.
Disclose to your rider if you are using any sort of recording during your drive
We understand that as a driver, you have the right to safety and security in your personal vehicle and that can include having video or sound recording in your car. However, we request that you disclose any recording devices to your rider and that these recordings remain private. It's the right thing to do to always obtain consent and be upfront to ensure that everyone is on the same page.
We understand that as a driver, you have the right to safety and security in your personal vehicle and that can include having video or sound recording in your car. However, we request that you disclose any recording devices to your rider and that these recordings remain private. It's the right thing to do to always obtain consent and be upfront to ensure that everyone is on the same page.
Communicate clearly and in advance about the timing of any rest stops
Long trips can mean the need for a stop or two on the way. At the start of the ride, this should be a conversation that both the driver and rider have so any time constraints or specific requests could be discussed. Please do your best to accommodate our riders so we can always provide great service.
Ensure pickup and drop-off occurs at pre-determined locations. For your safety, as well as the safety of the rider, please only pick up and drop off at agreed-upon locations.
Long trips can mean the need for a stop or two on the way. At the start of the ride, this should be a conversation that both the driver and rider have so any time constraints or specific requests could be discussed. Please do your best to accommodate our riders so we can always provide great service.
Ensure pickup and drop-off occurs at pre-determined locations. For your safety, as well as the safety of the rider, please only pick up and drop off at agreed-upon locations.
- No smoking or vaping while driving for PoolUp.
- No drinking or open containers of alcoholic beverages allowed.
- Please be kind and respectful to everyone in the car. We kindly suggest that you avoid conversations and topics that may be controversial or offensive in nature so everyone always feels safe and comfortable. Aggressive, confrontational, and harassing behavior is never tolerated. Keep conversations casual and friendly.
- All contact should end with riders once the trip is completed.
Sexual assault and misconduct
Sexual assault and sexual misconduct of any kind are prohibited. Sexual assault and misconduct refer to sexual contact or behavior without the explicit consent of the other person.
Personal space and privacy should be respected. The following list provides examples of inappropriate conduct.
We can only help when we know in a timely manner about any issues that occurred. We are here to help you be successful — so please do reach out to us if you need anything.
Sexual assault and sexual misconduct of any kind are prohibited. Sexual assault and misconduct refer to sexual contact or behavior without the explicit consent of the other person.
Personal space and privacy should be respected. The following list provides examples of inappropriate conduct.
- Behaviors and comments that could make people feel uncomfortable are not acceptable. Examples include nudges, whistles, and winks. Don’t touch or flirt with people you don’t know.
- Certain conversations that could be perceived as harmless can be offensive. Don’t comment on appearance, perceived gender identity, or sexual orientation. Refrain from asking unrelated personal questions, such as, “Are you in a relationship?” Avoid discussing your own or someone else’s sex life, using explicit language, or making jokes about sex.
- Sexual contact is prohibited while using the PoolUp App, including before the pickup and during a trip.
We can only help when we know in a timely manner about any issues that occurred. We are here to help you be successful — so please do reach out to us if you need anything.